Delegating
Some managers fear it, others overuse it, and very few have mastered
it. Those who delegate well give themselves more time and develop more
skillful employees. This class shows managers how and when to delegate and to accomplish it without losing control of the results. Managers
will learn the skills of work planning discussions, participate in an
experiential exercise, and take an assessment that will illuminate their
delegation approach.
Length: 3 Hours
Audience
Anyone in management, or those who have supervisory responsibilities (or soon will).
Objectives
- Learn critical delegation best practices
- Explore how to delegate through work planning
- Learn how to plan the development of your staff
Methodology
Facilitators use a variety of training methods for this workshop, including large group discussions, individual work and reflection, assessments, small group discussions and exercises, case studies and simulations for role play.
This is an interactive workshop with a 40/60 split between concept/theory and practical application of skills discussed. Class size should be kept under 25, so each participant will have the opportunity to gain techniques for the types of situations they deal with or expect to deal with.
About the Facilitator
The lead facilitator for this workshop has been a soft skills instructor and coach to Bay Area companies for over 30 years. He is a master trainer, having delivered over 2000 training sessions and trained dozens of instructors in his career. He has authored a full series of managerial soft skills courses, and he specializes in communication and relationship topics.
Managing Up
This half day workshop teaches attendees how to read their managers
and communicate in a way which creates partnership and success.
Attendees will gain perspective regarding their roles and
responsibilities within the organization and learn how to take
responsibility for their side of the work relationship with their
manager.
Length: 3 Hours
Audience
Anyone in management, or those who have supervisory responsibilities (or soon will).
Objectives
- Learn how to read your boss
- Understand the keys to influencing upward
- Take responsibility for your side of the relationship
- Read needs and wants for rapport and alignment
- Sell your ideas
- Manage the flow of information: delegation, emails, reports, and face to face
- Use communication skills to decrease conflict
Methodology
Facilitators use a variety of training methods for this workshop, including large group discussions, individual work and reflection, assessments, small group discussions and exercises, case studies and simulations for role play.
This is an interactive workshop with a 40/60 split between concept/theory and practical application of skills discussed. Class size should be kept under 25, so each participant will have the opportunity to gain techniques for the types of situations they deal with or expect to deal with.
About the Facilitator
The lead facilitator for this workshop has been a soft skills instructor and coach to Bay Area companies for over 30 years. He is a master trainer, having delivered over 2000 training sessions and trained dozens of instructors in his career. He has authored a full series of managerial soft skills courses, and he specializes in communication and relationship topics.
Hiring
This workshop may be presented as a half day or full day presentation.
The full day workshop offers more hands-on practice. In either format,
through lecture and interactive exercises participants learn the
fundamentals of behavioral interviewing, setting requirements,
screening, devising questions, and assessing candidates.
Length: 3 - 6 Hours
Audience
Anyone in management, or those who have supervisory responsibilities (or soon will).
Objectives
- Design behavioral and technical requirements for a position to be filled
- Create interviewing questions that will help determine whether an applicant is qualified for the position
- Ask questions that avoid legal complications in the hiring process
- Start an interview, maintain control, and finish gracefully and efficiently
- Structure a process for making final hiring decisions, either alone or with an interview team
Methodology
Facilitators use a variety of training methods for this workshop, including large group discussions, individual work and reflection, assessments, small group discussions and exercises, case studies, and simulations for role play.
This is an interactive workshop with a 40/60 split between concept/theory and practical application of skills discussed. Class size should be kept under 25, so each participant will have the opportunity to gain techniques for the types of situations they deal with or expect to deal with.
About the Facilitator
The lead facilitator for this workshop has been a soft skills instructor and coach to Bay Area companies for over 30 years. He is a master trainer, having delivered over 2000 training sessions and trained dozens of instructors in his career. He has authored a full series of managerial soft skills courses, and he specializes in communication and relationship topics.
Change Management
In this half day workshop, managers will explore how change can often
affect productivity and produce anxiety and resistance throughout a
company. Change occurs in difficult, discrete events or in cumulative
small ones; either way, it is a fact of life in today’s organizations.
Leading a team through change requires flexibility as well as the
willingness to embrace change. In this workshop, managers will learn to
manage their own change reactions, recognize others’ reactions, and
interact with their employees in ways that help them move through
difficulties quickly.
Length: 3 Hours
Audience
Anyone in management, or those who have supervisory responsibilities (or soon will).
Objectives
- Learn predictable stages that people go through in times of change
- Understand your own reaction to change
- Learn specific actions to help direct reports through times of change
Methodology
The facilitator uses a variety of training methods for this workshop, including large group discussions, individual work and reflection, assessments, small group discussions and exercises, case studies and simulations for role play.
This is an interactive workshop with a 40/60 split between concept/theory and practical application of skills discussed. Class size should be kept under 25, so each participant will have the opportunity to gain techniques for the types of situations they deal with or expect to deal with.
About the Facilitator
The lead facilitator for this workshop has been a soft skills instructor and coach to Bay Area companies for over 30 years. He is a master trainer, having delivered over 2000 training sessions and trained dozens of instructors in his career. He has authored a full series of managerial soft skills courses, and he specializes in communication and relationship topics.